Introduction

DIH MEITS (Pty) Ltd (“DIH MEITS”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and other applicable data protection regulations.

Scope

This Privacy Policy applies to DIH MEITS and all its subsidiaries. It does not apply to information handled on behalf of our clients in our role as a service provider, which is governed by the terms of the applicable client agreement.

Data Protection Commitment

At DIH MEITS, we place great importance on data security and protection. Protecting personal rights is integral to our corporate culture and built into our services and products. We continuously work to improve data security measures to protect you and your privacy.

Collection and Use of Personal Information

We collect personal information to provide and improve our services, including Microsoft Copilot, Microsoft 365, Microsoft Azure, Dynamics 365, Microsoft Security, Cybersecurity Consulting, Data Backup Services, Managed Services (such as Migrations and 24/7 Support), and other related services.

Information We Collect Automatically

When you visit our website, our web server temporarily records the following information for system security purposes:

• Domain name or IP address of the computer requesting access
• Access date and time
• Client’s file request (file name and URL)
• HTTP response code
• Website you are visiting from
• Number of bytes transferred over the connection

Cookies

We may save some information in the form of cookies on your device. Cookies help us tailor our website to your preferences. You can disable cookies in your browser settings if you do not wish to allow their use.

Personal Data Provided Voluntarily

We do not collect personal data such as your name, address, phone number, or email address unless you provide this information voluntarily, for example, as part of an information request, competition, job application, or request for information about an open position.

Use and Transfer of Personal Data

We use your personal data only for the purposes of technical website administration, meeting your requests, and providing our services. With your express consent, we may use your data for product-related surveys or marketing purposes, but only to the extent necessary for the specific instance. We disclose data to official agencies only if required by law. Our employees are required to maintain strict confidentiality.

Disclosure to Third Parties

We may disclose personal information to third parties if required for legal reasons.

Your Rights

You have the right to request information about the personal data we hold about you. Please send a written request to DIH MEITS if you would like to know what personal data we have stored about you.

Security

Our website is hosted on a secure server and uses security measures to protect your personal data against unauthorized access and misuse.

Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Contacts

Please direct any questions, suggestions, or specific requests to change, freeze, or delete your personal data to the marketing department at DIH MEITS by emailing: [email protected]. For more information, please visit www.dihmeits.cloud.